How to order?
- Visit www.galaxylab.in.
- Register with your email and set a password.
- Complete your profile with Company name, Billing & Shipping address, and GST number.
- Browse the Shop page and select your product.
- Choose product variation, set quantity, and apply the coupon code.
- Proceed to Checkout, choose Online Payment (CC Avenue or PhonePe) or Offline Bank Deposit for payment
- Click “Place Order.”
- Receive a unique Order Number. Pay using various methods (Credit/Debit Card, Net Banking, Paytm, Wallets, UPI).
- View the order breakdown (base price, dealer discount, shipping, taxes) and confirm payment.
- Your order will be dispatched within 2 working days.
How to purchase as a dealer?
- Visit www.galaxylab.in.
- Register with your email and set a password.
- Complete your profile with Company name, Billing & Shipping address, and GST number.
- Browse the Shop page and select your product.
- Ignore displayed prices; dealer prices apply in the cart when you apply the coupon code. Contact our customer support to get the coupon code.
- Choose product variation, set quantity, and apply the coupon code.
- Proceed to Checkout, choose Online Payment (CC Avenue or PhonePe) or Offline Bank Deposit for payment
- Click “Place Order.”
- Receive a unique Order Number. Pay using various methods (Credit/Debit Card, Net Banking, Paytm, Wallets, UPI).
- View the order breakdown (base price, dealer discount, shipping, taxes) and confirm payment.
- Your order will be dispatched within 2 working days.
How to download the catalogue?
- To download the complete catalogue of Galaxy products, click here.
- To find the catalogue for individual products:
- Visit the specific product page.
- Locate the catalogue in the Downloads section of the product page.
How to pay?
We offer three hassle-free payment methods to choose from:
- PhonePe Payment Gateway: Experience lightning-fast, real-time payment processing with PhonePe. It’s safe, reliable, and ensures immediate order confirmation. PhonePe accepts All UPI apps, Debit and Credit Cards, and Net Banking for your convenience.
- CCAvenue Payment Gateway: For a seamless and trusted transaction experience, choose CCAvenue. Your payments are processed swiftly, offering you peace of mind and instant order confirmation. CCAvenue also accepts All UPI apps, Debit and Credit Cards, and Net Banking.
- Offline Bank Deposit: Opt for this option if you prefer offline bank transfers. Please note that while this method is safe, your order is initially marked as ‘Pending’ and will be confirmed manually upon receipt of your payment in our bank account. This may take some time.
Your security is our priority, and whichever method you choose, you can trust us to keep your transactions safe and your orders quick and efficient.
How do you deliver goods?
At Galaxy, we prioritize safe packaging and reliable delivery to ensure your order reaches you in perfect condition. Our commitment to your satisfaction extends to every aspect of your shopping experience.
Safe Packaging: Our team takes great care in packaging your orders to prevent damage during transit. Your instruments are secured in robust packaging, safeguarding them throughout the journey to your doorstep.
Delivery Partners: We have partnered with trusted courier and transport services to guarantee dependable deliveries. Our esteemed delivery partners include Blue Dart Courier, Trackon Courier, DTDC Courier, Mahabali Courier, VRL Transport, and R.K Transport.
Delivery Options:
- Free Door Delivery: Enjoy free door delivery for products up to 25 kgs volume weight, ensuring convenience and savings (except J&K and North East regions).
- Free City Delivery: For other products, we deliver them to your city’s delivery office for easy pickup (except J&K and North East regions).
Please note that delivery to J&K and North East regions is charged extra at actual cost.
Order Processing: To maintain quality, we take 2 working days to thoroughly inspect and prepare your instruments before dispatch.
Order Tracking: Once your order is on its way, we’ll email you the details of our delivery partner and your tracking number. This way, you can monitor your shipment’s progress every step of the way.
With Galaxy, your satisfaction is our top priority, from the moment you place your order to the instant it’s in your hands. Shop with confidence!
