Thanks for purchasing our products at www.galaxylab.in operated by Ravi Scientific Industries.
All sales are final and no refund will be issued, unless there is a special circumstance & there is written consent from the management.
In order to be eligible for a refund or exchange, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase within 10 business days. For credit card payments it may take 10 to 15 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund or exchange.
To return or refund a product simply email at [email protected].
If anything is unclear or you have more questions feel free to contact our customer support team at [email protected].